Returns Policy 

Due to the custom nature of our handmade bags we cannot accept returns or offer refunds. Each bag is one of a kind.

If you believe you have received a faulty item, please contact us at to discuss the matter.

Please note that any imperfections in the fabric or the handmade crochet work are

not considered faults. These are natural characteristics of the fabric and the knitting

process. We provide guidance on these details, as they are inherent to the

handmade nature of our products.

Keep in mind that you are purchasing a handcrafted bag made from upcycled and

recycled materials, so some unique features or variations may be present.

We personally review each order before it leaves our office to minimize the

occurrence of any faults, ensuring the highest quality for our customers.

For any other questions please email

hello@lilyellabags.com